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Server error 2


Shaw0n

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i was at the blue server then i lost my phone. in my new phone i downloaded the game but i can only see there are only 2 server silver/gold.... & then it started from the 1st chapter... how can i get my old PRO account back? plz help me

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i was at the blue server then i lost my phone. in my new phone i downloaded the game but i can only see there are only 2 server silver/gold.... & then it started from the 1st chapter... how can i get my old PRO account back? plz help me
Hi there,

 

The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file.

 

Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts.

 

If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post.

 

Kind Regards, Astraea.

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PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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