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Cant get login in to Silver server but i can log in on gold...

Legendaryshadow
in Resolved General Support

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My account was never banned but i can log in to gold server fine but if i log in to silver is says my username and/or password is wrong so i am lost i merge my red account to my blue account i spent a lot of irl money on this game and really want to play on my silver account which is my main account please help me in this time of need.

My account was never banned but i can log in to gold server fine but if i log in to silver is says my username and/or password is wrong so i am lost i merge my red account to my blue account i spent a lot of irl money on this game and really want to play on my silver account which is my main account please help me in this time of need.
Hi there,

 

If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. This has been reported to work for a lot of users!

 

Kind Regards, Astraea.

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