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Sorry you're missing your items.

The server have merged recently so merging your account would have moved all your items to the same server.

You can always buy a new mount if you are not able to get your mount back.

And im missing clothing items

 

Greetings mrgibbyhd,

 

In regards to the missing clothing items. The clothes you wear on the server in which you didn't choose as your main server will be deleted. So if you had clothes on both red/blue servers and didn't remove them before the merge then those clothes will be lost. As for the missing mount a staff member will be able to assist you further with that concern.

Greetings mrgibbyhd,

 

In regards to the missing clothing items. The clothes you wear on the server in which you didn't choose as your main server will be deleted. So if you had clothes on both red/blue servers and didn't remove them before the merge then those clothes will be lost. As for the missing mount a staff member will be able to assist you further with that concern.

How am I able to get into contact with an admin so I can go about retrieving the lost mount?

I played awhile ago and had a mount on the pokemon red server. When you changed servers im missing it now. it was an umbreon mount
Hi there,

 

It appears you haven't merged yet; please do so:

 

 

Quick Reminder on how to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

 

Be sure to read the Common Merge Errors FAQ if you have any immediate concerns or questions while doing this. If your question isn't answered there, let me know and I'll do my best to assist you.

 

Kind Regards, Astraea.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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