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GM!!!Help me [SOLVED]

Huymuc3005
in Resolved General Support

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i have a problem when i split my account !!! someone help me please

 

Greetings huymuc3005,

 

What kind of issues are you having with your account. Could you please explain what issues you are experiencing? By knowing what type of issues you are having will allow a better understanding on how to further assist you.

  • Author

when i split my account !!! i was chosen red sv but when it had done my account was in blue sv which have been banned !! and sorry you because of reply late

-Snip-

 

Hi there,

 

Sorry for the inconveniences. From what I can see, it looks like you actually managed to split your account. Unfortunately, you might have selected the wrong server when you renamed your account. Now, your account from Red server is renamed as thoisgood. You should be able to log in to the Silver server using that name and same password as your previous account. Since your Red server account has been split to a new account, it should be right that your blue account now which is huymuc3005(that was banned previously) is now also banned on the Silver server.

 

Hopefully, I managed to clear that up for you.

 

Best regards.

Astreus.

3YZtxmq.png

Rules | Game Guides | General Support | PRO Discord

Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others.

 

Unsolicited messages will be blown away.

Looks like you managed to get in with your newly splitted account. Have fun :CharYay:

 

Best regards,

Astreus.

-Locked as Solved-

3YZtxmq.png

Rules | Game Guides | General Support | PRO Discord

Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others.

 

Unsolicited messages will be blown away.

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