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Lost my account after merging

Telzeesa
in Resolved General Support

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Guys, after a few months i decided to continue my game. That is when i found this new Silver and Gold server change. I tried logging in to Silver server but couldn't. So, I did the same and logged in to Gold server only to found that it started from the beginning tho i have played for a year already. Then i started checking the merging servers. After reading some helps, I did merge my account (my account is from the Blue server). It said "merge complete" and asked me to log in first. When I opened the game and try logging in, the same new game came up. I don't want to lose my previous account. Please help me get it back. I need help please.......
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