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id tinjaza s.silver pokemon disappeat
Hi there,

 

Could you let me know which Pokemon are missing from your account? Pokemon IDs are preferred, but any information, like the Pokemon's name, nature, ability, IVs would help.

 

Kind Regards, Astraea.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

id tinjaza s.silver pokemon disappeat
Hi there,

 

It appears that your Silver account was caught up in a Red server cleanup, as the Red account wasn't used in a few years and was below a certain hourly threshold. Unfortunately, it is not pragmatic for PRO Staff to retrieve your old data, therefore, the best PRO Staff can do to fix your issue is to give you a full account reset on Silver (you will keep your Gold server progress)! You will also be given a complimentary 40 coins to buy clothes.

 

If this is something you are interested in, let me know.

 

Kind Regards, Astraea.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

Hi there,

 

It appears that your Silver account was caught up in a Red server cleanup, as the Red account wasn't used in a few years and was below a certain hourly threshold. Unfortunately, it is not pragmatic for PRO Staff to retrieve your old data, therefore, the best PRO Staff can do to fix your issue is to give you a full account reset on Silver (you will keep your Gold server progress)! You will also be given a complimentary 40 coins to buy clothes.

 

If this is something you are interested in, let me know.

 

Kind Regards, Astraea.

 

OK

 

Quick Request

I want to play and start over.

Need 50 coin thank 55

- snip -
Your account has been reset, enjoy. I'll keep this topic open in case you encounter any technical errors.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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