Supra93 Posted April 29, 2018 Share Posted April 29, 2018 Hi I need help. I wasnt logged in since a few weeks. Now there is gold and silver server but I was on red server. What should I do now please? Link to comment Share on other sites More sharing options...
Astraea Posted April 29, 2018 Share Posted April 29, 2018 Hi I need help. I wasnt logged in since a few weeks. Now there is gold and silver server but I was on red server. What should I do now please?Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Supra93 Posted April 29, 2018 Author Share Posted April 29, 2018 But when i try to log in on silver server it says wrong username or password even if it's correct. Sorry for my bad english ;) Link to comment Share on other sites More sharing options...
Astraea Posted April 29, 2018 Share Posted April 29, 2018 But when i try to log in on silver server it says wrong username or password even if it's correct. Sorry for my bad english ;)Hi there, As stated in the Common Merge Errors: FAQ:Q: I'm getting an "Invalid Password" error, what do I do? A: If you haven't yet merged your accounts, please do so in your dashboard and it should resolve your issue. Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?! A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Supra93 Posted April 30, 2018 Author Share Posted April 30, 2018 Ok sorry i didnt understand the word merge. So i will look to do that thanks Link to comment Share on other sites More sharing options...
Supra93 Posted April 30, 2018 Author Share Posted April 30, 2018 Thank you very much. I have merged now :) thx Link to comment Share on other sites More sharing options...
Spyke90 Posted April 30, 2018 Share Posted April 30, 2018 Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea. Hi there, The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red/Blue server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea. Where is the dashboard and how do I get to it? I don't want to lose all of my progress :( Please help. Link to comment Share on other sites More sharing options...
Spyke90 Posted April 30, 2018 Share Posted April 30, 2018 It took a moment but I figured it out lol Link to comment Share on other sites More sharing options...
Astraea Posted April 30, 2018 Share Posted April 30, 2018 Locking this topic as the original poster's issue has been solved, have a great day! Kind Regards, Astraea. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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