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Can't log in game anymore?

Jwstin
in Resolved General Support

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I keep getting error's on 64 bit and 32 bit. Usually this error appeared once and after that i was able to login again but now it keeps popping up and i can't play the game anymore... Everytime i click on "login gold" it sends me in game and instanly errors..

Hi there

 

Have you already tried to install the latest windows updates and graphic drivers?

If you have an Avast Antivirus by any chance, downgrade it to Version 7, as Version 8 may cause this sort of crash.

Make sure to add the game as an exception in your Antivrus to prevent other crashes.

 

Let me know if this solved your problem, or not, and with this said, I wish you a good day!

 

 

Kind regards

- Nebulas

Dedicated Support Team

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Kind regards

- Nebulas

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