Alexcoji Posted May 17, 2018 Share Posted May 17, 2018 Why my accounts has been reset?? Since the gold and silver servers have appear all my progress has been erased!! Link to comment Share on other sites More sharing options...
Astraea Posted May 17, 2018 Share Posted May 17, 2018 Why my accounts has been reset?? Since the gold and silver servers have appear all my progress has been erased!!Hi there, Your progress has not been erased. The Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver server if you wish to continue your Red server progress. You will need to merge game data files from both servers in order to play on the Silver server. You have an option of keeping both accounts if you have 200h playtime on each save file. Please note that even if you only played on one server, you will have to do the merge to remove the unused account from the server. You can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. If you encounter some issues, be sure to check out the Common Merge Errors: FAQ before making another post. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Alexcoji Posted May 17, 2018 Author Share Posted May 17, 2018 I'm sorry to insist but how I can merge the data to keep my progress Link to comment Share on other sites More sharing options...
Astraea Posted May 17, 2018 Share Posted May 17, 2018 I'm sorry to insist but how I can merge the data to keep my progressHi alexcoji, As stated in my previous post, you can do that on the dashboard. For more information regarding the merge, please read the Server Merge FAQ. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Alexcoji Posted May 17, 2018 Author Share Posted May 17, 2018 Thank you so much! <3 Link to comment Share on other sites More sharing options...
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