Greatscoot Posted May 31, 2018 Share Posted May 31, 2018 (edited) I haven't been on since like, maybe November of last year. So I wasn't aware that there was a server merge. I checked it out (after not being able to log in and not recalling "silver/gold servers), merged, and logged back in. All is well! But wait. I finished the Kanto region and was just starting the next region (Johto I think). I still have my Johto Pokemon, items, etc. but I cannot use my bike or gyrados mount (though the latter is probably because I don't have surf HM, I guess?). Yet... I'm in Pallet Town? Like right at the beginning, and I'm being told to get a new Pokemon from Professor Oak. I also don't have my badges anymore. I still have my money, items, pokemon (including in storage PC) and coins. EDIT: I also seem to be missing the team aqua bandana I had awhile back. So... what do? Edited May 31, 2018 by GreatScoot Link to comment Share on other sites More sharing options...
Astraea Posted May 31, 2018 Share Posted May 31, 2018 I haven't been on since like, maybe November of last year. So I wasn't aware that there was a server merge. I checked it out (after not being able to log in and not recalling "silver/gold servers), merged, and logged back in. All is well! But wait. I finished the Kanto region and was just starting the next region (Johto I think). I still have my Johto Pokemon, items, etc. but I cannot use my bike or gyrados mount (though the latter is probably because I don't have surf HM, I guess?). Yet... I'm in Pallet Town? Like right at the beginning, and I'm being told to get a new Pokemon from Professor Oak. I also don't have my badges anymore. I still have my money, items, pokemon (including in storage PC) and coins. EDIT: I also seem to be missing the team aqua bandana I had awhile back. So... what do?Hi GreatScoot, This is because you selected the wrong main server at the time of your merging process, therefore, your main character—as well as the story progress—was set to your Red Server progress. As you didn't have any progress on Red, it seems as though that some of your data was lost or missing, but this is not the case. I will submit a request to have your account unmerged, but please note that only a Developer has the authorization to do this, and they're quite busy, so it may take some time. In the future, please fully the read the dialogues and confirmation box before proceeding to avoid this issue. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Greatscoot Posted May 31, 2018 Author Share Posted May 31, 2018 Hi GreatScoot, This is because you selected the wrong main server at the time of your merging process, therefore, your main character—as well as the story progress—was set to your Red Server progress. As you didn't have any progress on Red, it seems as though that some of your data was lost or missing, but this is not the case. DOH I'm sorry for wasting your time with this, but I really appreciate your help. Link to comment Share on other sites More sharing options...
Astraea Posted May 31, 2018 Share Posted May 31, 2018 DOH I'm sorry for wasting your time with this, but I really appreciate your help.Hi GreatScoot, Your account has been unmerged, and I've re-merged it, selecting the proper main server this time as a courtesy. Could you please log in and make sure everything is in order for me? PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Greatscoot Posted May 31, 2018 Author Share Posted May 31, 2018 Seems like the problems solved. :) I appreciate your help, thanks a bunch! Link to comment Share on other sites More sharing options...
Astraea Posted May 31, 2018 Share Posted May 31, 2018 Seems like the problems solved. :) I appreciate your help, thanks a bunch!Glad to hear that! I'll now lock this topic as your issue is solved; have a great rest of your week. Kind Regards, Astraea. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Recommended Posts