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PRO Username: Jayto

Do you have active membership?: No

Your knowledge about PRO: Basic Knowledge

 

What have you done before the problem was there?

Downloaded and installed app from PRO website

 

What have you already tried to solve the problem?

Restarting phone

Deleting app data

Changing keyboard to default

Turning on vsync and turning off detailed lighting and weather

Uninstaller and reinstalling

 

Description and Message

I installed the latest version of the Android app from the website onto my Samsung Galaxy S5. After it opens and loads everything, it goes to the login screen where it crashes when I try to type in login details. I've tried every solution I could find on the forums for Android. Unfortunately all threads involving the same phone as mine have gone unsolved/dead. I'm positive my phone meets the minimum requirements to play.

How could I forget something so important. Grabbed from Samsung's website:

CPU

- LTE: 2.5GHz Quad core application processor

Display

- 5.1” FHD Super AMOLED (1920 x 1080), 432 ppi

OS

- Android 4.4.2 (Kitkat)

Memory

- RAM : 2GB

- 16/32GB User Memory + microSD slot (up to 128GB)

Close all the apps running in background and try playing.

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks.

  Sage said:
75545 Step one: turn on vsync

Step two: turn off weather

Step three: turn off detailed lighting

I tried that too. For some reason, if I tap hard enough in certain spots, I can type into the fields while it's loading. But then it either freezes at loading hats or crashes after finishing loading. I'll try to input into both fields, save password, and report results

EDIT: No results. Still have the problem

I give up. I even tried solutions to similar problems I've found on the internet about apps crashing when opening the keyboard. No luck. Judging on the number of threads on this specific phone model and problem , I'll assume that the current update doesn't work with this phone.

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