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friend lost account password and email password

Blindfurtz
in Resolved General Support

Featured Replies

hey pro team,

 

a friend of mine has the same problem... he forgot the pw and his Email...

he went offline for a year or more.

he only knows his login name.

you may can check he was offline for a long time and u can give him back his account?

 

thank you for your help

hey pro team,

 

a friend of mine has the same problem... he forgot the pw and his Email...

he went offline for a year or more.

he only knows his login name.

you may can check he was offline for a long time and u can give him back his account?

 

thank you for your help

Hi Blindfurtz,

 

Please ask your friend to create a post in the General Complaint Area (for privacy purposes) describing his issue, and one of our staff members will attempt to recover his account from there.

 

If you have any more questions regarding this, feel free to ask and I'll do my best to assist you.

 

Kind Regards, Astraea.

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PRO Rules ✽ Punishment Policy ✽ How to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.
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