my main account, an active membership user, and non-active membership user, and others are unable to fight the grunts in front of Sailor Darlow. To clarify, the grunts never spawned in the first place. On my alt, 2 grunts blocked the path to the sailor, on my main, no one's there, and the sailor is just yelling, "Please help me! They're attacking me!", with no one in sight or impeding my path.
We're stuck on Sinnoh since that's the region ferry. I've completely relogged, my friend reinstalled and nothing helped.