Khen

No, I was able to finish my character customization. It's just that it kept logging me off every 10 seconds but the changes I made to my character did NOT reset.

Thank you so much! My account has been reset. But in case you guys wanted to know, when I was creating my character, I kept getting logged off automatically every 10 seconds. Other than that, everything seems to be working fine, thank you!!

A reset on both servers would be great! Thank you~

Hello, I just started the game and when I entered the Silver server the character customization was completely skipped. I even tried to make a new character on the Gold server but the same thing happened. Please reset my accounts, though if only one can be reset I'd prefer it be Silver, thank you!