Nimonite

"We are sorry but we can not allow anyone in", something like. I tried again and I got through don't know how but it the quest is working now like nothing happened.

The guards won't let me through. They just repeat the same dialogue and that's all there is to it

I started the quest but through the course of a battle my network went out. Now it wont even let me in the quest area. I can go to the island yes, however the guards wont let me in. Officer Jenny still repeats the same dialogue for the quest but it doesn't seem to do anything. I am on the Gold Server.

Can't download even on different update certificates. I tried different browsers and it was the same problem.