Projecttartan

Hey there, unsure if this is the correct place to post and what details to give but will try to be as specific as possible. On the gold server, bought a one use Safari time thing. Kept fleeing from all the battles until I got to the house to collect surf (didn’t want to waste time). Started fighting a Wild Paras on the way back (heading to try to get a Bulbasaur in the other area). Immediately got frozen after the first attempt at attacking. Freezing includes: not being able to use items, switch Pokemon, fight, or run. I tried using the ReSync button multiple times and waiting a few minutes. Usually ReSyncing and staying still for a while fixes this (it’s happened before but never for this long which is why I’m reporting it). It’s been 5+ minutes now since I tried asking about quick fixes in the game chat (All, and Help). Safari Time ran out long ago, and I’m just kinda.. sat here stuck staring down a Wild Paras. *nvm game just kicked me, maybe I’m free now ? Someone mentioned possibly being able to get refunded for the stuck Safari time but I have no way to prove it because the game kicked me for inactivity. I uh. Probably should’ve taken a picture before writing this. (Maybe there’s a way for staff to check chat logs ? Would’ve been around 18:00-18:30 GMT). I don’t mind not getting refunded though because it was the lowest cost option. :’) Would greatly appreciate some insight into why this keeps happening and why it’s getting worse ? Are there any quick fixes ? Would going on the silver sever help ? Thanks in advance!!