I don't want to sound greedy, but I believe people who support the game directly by obtaining membership should have priority queue over others who do not. This system is in place for many mmorpg's with high demand for entry. Is it something in the works/ something that could be implemented? It becomes troublesome when you have to wait 20-30 minutes to get into game, and if you go to take a shower or watch a movie to pass the time, and come back too late you go afk and are kicked again.
Edit: Search function wasn't working properly but I found similar posts on the matter.