Maisa

Hi @Permaa
 
I'm sorry for the inconvenience. Try dropping down from this ledge:
 
I hope that was helpful, please let me know if you have other questions or need any help.
Looking forward to your reply.

Hi there @TosoundofSirens
 
Sorry for the inconvenience.
 
In order for the quest to progress, you will need to have 200 hours of playtime after entering Hoenn. To check how long you've played since then, speak to Professor Birch in his lab at Littleroot Town. Please let me know what he says once you've done so.
 
Looking forward to your reply.

Hi there @Clashking

I'm sorry for the inconvenience.
 
Can you please try interacting with the Mantine. It should take you to a Pokecenter, and your Pokemon should be in the PC.
Please let me know if it worked for you.
 
Looking forward to your reply.

Hello @Bagadzilla

You can teach your Keldeo the move Secret Sword by speaking to the move tutor, Sam Urai, at Matsuki Village. In order to reach Matsuki Village, you will need to take Aero Airlines located at the Resort Area in Sinnoh. 
 
Hopefully that helped you. Please let me know if you need further assistance.
Have a lovely day!

Hi there @khaiduo
 
I've recovered your Krookodile and it should now be in the last slot of your PC.
In case this happens again in the future, please post a request in the Restore Pokemon Megathread.
 
This thread will be locked now, as the issue has been solved. Feel free to create a new thread if you run into any further issues.
Have a wonderful day!

Hi there @EvilProtagonist
 
It seems that your Christmas form Eevee was released. It has been recovered and should now be in the last slot of your PC.
Can you please confirm this for me?
 
Looking forward to your reply.

Hello @Gray10Fulbuster
 
I'm sorry for the inconvenience.
 
I've went ahead and deleted the second Suicune you've caught. You should now only have 1 Bold Suicune in your PC. 
Thank you for your honesty regarding the issue. If you need assistance with anything else, please create a new thread as I'll be locking this one.
 
Have a lovely day!

Hello @XarrOwZ

I apologize for the inconvenience.
 
Both your Gardevoir and Clefable should now be locked in your PC, and you should be able to use them after you've received your 8th Johto badge at Blackthorn City. Can you please confirm to me that your Pokemon are there?
 
Looking forward to your reply.

Hello @DeemsiePRO
 
Sorry for the delay.
 
The egg move tutors are directly connected to the Pokemon, not the ability itself.
To better understand this, there are two types of Greninjas:
▹One that can have the ability Torrent or Protean.
▹One that can have the ability Torrent or Battle Bond. (These Greninjas are not able to learn any egg moves)
 
The Greninja you've shown here is one that can either evolve into a Torrent or Battle Bond Greninja from Frogadier, which means that it can't learn any egg moves due to it being the second variant.
Unfortunately there isn't a way to resolve this issue. It would require a hardcoded solution, and it would be low priority at the moment considering our developers to-do list.
 
I hope that cleared up any doubts you had regarding this issue.
Once again I apologize for the inconvenience. If you have any further questions however, feel free to reply here.
 
Thank you for your patience and have a lovely day!

Hello @Narutoketchum
 
Sorry for the inconvenience.
 
Your Poliwag has been restored and should be in the last slot of your PC. Will you please confirm this please?
 
I'm looking forward to your reply.

Hello @dragon2009
 
I'm sorry for the caused inconvenience.
 
Your Charmeleon has been restored and should now be in the last slot of your PC. Can you please confirm this for me?
 
Looking forward to your reply.

Hi there @s3rp3nt007
 
This is an intended feature from the content scripter team so that the 7.5k pokedollar fee cannot be avoided.
 
I hope that helped answer any doubts you had.
Have a nice day!

Hello @Solo250
 
I apologize for the inconvenience.
 
Your level 33 Gastly should now be in the last slot of your PC. Can you please confirm this for me.
 
 
@Huraa If you are having the same issue and it still persists, please create a new thread and we will help you out.

Hello @Punpunn

Sorry for the inconvenience.

Your Charmeleon has been restored and should be in the first slot of your party.
Can you please confirm this for me?
 
I'm ooking forward to your reply.

Hi there @RandaleRalle

I'm sorry for the inconvenience.
 
Your Arcanine has been restored and should be in the last slot of your PC.
Can you please confirm this for me?
 
Looking forward to your reply.

Hello @AshtartGoddess

Sorry for the inconvenience.
 
Your Budew has been restored and should be in the last slot of your PC.
Can you please confirm that you've received your Budew? 
 
Looking forward to your reply.
Have a nice day!