Hailframe

yeah that's fine

So I have slowly and painfully made my way back to professor oak. At this point I am stuck inside his house and every time I leave he says "wait, one last thing I need to talk to you about!" and then he won't talk to me. 1 pokeball is missing from the table showing I chose a pokemon but there are still none in my inventory and I am still missing my cosmetic items I purchased.

red server. 2 years ago. My issue is after I merged my account over to silver is spawned me in the middle of the ocean and then teleported me to the middle of kanto. I have no pokemon and no way of getting back to the starting area. and I'm doubtful the starting area would trigger to allow me to pick another starting pokemon. Any time I try and leave the city is just teleports me back to the pokecenter. I'm just wanting to have my account reset but without losing the cosmetic items/Medallion I bought.

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Is there more information I need to provide to speed this process along? I was told by a discord admin this would only take a few minutes to fix and it's been 12 hours.

I just came back to the game and Merged my account from Red to Silver. After Logging in I have no pokemon or any of the in game Items I purchased with money. I would prefer being reset back to the starter area if I could keep my in-game items. Any help would be appreciated!