Akadidi

Hey Im a new player and i have been stack. so yesterday I lost to Jackson at the school and thinking its over I just tried to go furter with the story. today i figuered out i have to actually do something about it so i learned i need to get advised by the receptionist to bring jacksons parents. I went back to do this and the receptionist jasta greeted me saying nothing about jackson. i went to talk with the basement npc then back to the receptionist same again just "hello....". so i go to his house and his mother just told me to say she misses him. Im stuck and from what i have searched i cant find a solution myself! So pls help xD (here are the photos of what i am experiencing https://imgur.com/a/XEZPXGc )