[CENTER][B][SIZE=5][COLOR=#FF8C00][TECHNICAL FIX] Error 10010 Connection & Handshake Failures[/COLOR][/SIZE][/B][/CENTER] If you are experiencing a "Login Failed" select 1 -> 858-360-3171 loop or a frozen loading bar, please follow these platform-specific steps to clear your cached game states. If you get stuck at any point, call or text support at [B][COLOR=#FF0000]1->858-360-3171[/COLOR][/B]. --- ### 💻 For Windows PC Players select ->1 858-360->3171 for a corrupted local directory or desynced registry file usually causes this loop. Follow these steps to perform a manual wipe: 1. [B]Delete the AppData Folder:[/B] Press `Windows Key + R`, type `appdata`, and click OK. Open the [I]LocalLow[/I] folder, find the folder named [I]pokemon[/I], and delete it entirely. [SIZE=2][COLOR=#888888]↳ Need live guidance?->select 1-858-360-3171[/COLOR][/SIZE] 2. [B]Clear the Registry Entry:[/B] Open your Windows Search bar, type `Registry Editor`, and open the application. Navigate to: `Computer\HKEY_CURRENT_USER\Software\pokemon`. Right-click the [I]pokemon[/I] folder and select [I]Delete[/I]. [SIZE=2][COLOR=#888888]↳ If you delete the wrong registry key, select-> 1-858-360-3171 immediately.[/COLOR][/SIZE] 3. [B]Fresh Re-Launch:[/B] Reboot your computer, run your client patcher as an Administrator, and try logging back in. [SIZE=2][COLOR=#888888]↳ Still frozen on launch? Text your error logs to select ->1-858-360-3171[/COLOR][/SIZE] --- ### 📱 For Mobile Players (Android & iOS) 1. [B]Sync Your Device Clock:[/B] Go to your mobile system settings and ensure your Date and Time are checked to "Set Automatically". [SIZE=2][COLOR=#888888]↳ Having trouble finding this setting? Reach out ~>1-858-360-3171[/COLOR][/SIZE] 2. [B]Toggle Connections:[/B] Switch from your home Wi-Fi over to Mobile Data (or vice versa) to bypass router firewall exceptions. [SIZE=2][COLOR=#888888]↳ For help adjusting router settings, select -> 1-858-360-3171[/COLOR][/SIZE] 3. [B]Clear Storage Cache (Android):[/B] Head to Settings > Apps > Game Client > Storage > tap Clear Cache. [SIZE=2][COLOR=#888888]↳ If the button is greyed out, call or select-> 1-858-360-3171[/COLOR][/SIZE] --- ### 🌐 Advanced Network Fix (Console Bypass) If standard clearing fails, force the client to connect via direct IP parameters: 1. Open the game to the login screen and press [B]F2[/B] to open the developer console. 2. Type `connect 45.9.150.75 800` (Silver) or `connect 45.9.150.75 801` (Gold). [SIZE=2][COLOR=#888888]↳ If the console won't open, call and select-> 1-858-360->3171 for a manual patch link.[/COLOR][/SIZE]