PRO Username: Noluby 
Have you looked at the FAQ to solve your issue? : No 
Your knowledge about PRO: Beginner   
What have you done before the problem was there? 
Just a simple problem   
What have you already tried to solve the problem? 
Looking for refund button   
Description and Message 
New to the game, bought a few hundred coins and decided to buy a mount, silly me thinking it would be stupidly funny to buy a magikarp mount thinking it would be a movile transportation on land too. Haha. 
All im asking is if i can exchange the mount for a Non-shiny Glaceon mount