PRO Username: soloman81 
Have you looked at the FAQ to solve your issue?: No 
On which server issue happened: BLUE   
What have you done before the problem was there?     
What have you already tried to solve the problem?     
Description and Message 
Dear administrator: 
  I didn't play this game soon, so I didn't know that the game could not be used automation software. And only use the 2-3 days, please give me a chance not to permanently seal my account, I guarantee that will not be used again. I will always buy Membership to support you,because I  love this gameļ¼ thank you very much!   
my account: soloman81, BLUE Server