Lvdisturbed1

I just got cable internet service activated today (just moved) and can confirm that wifi works. I cannot login to the servers with mobile data (LTE through T-Mobile) on my OnePlus 6T. I can login to the servers on mobile data using my wife's OnePlus 5, even with my SIM card, so it does not seem to be blocked by the network. Possibly a device issue? I am going to be rooting my OnePlus 6T soon and installing a custom kernel and ROM. This way I can determine if the stock T-Mobile ROM is the issue, or if it indeed might be the device itself.

Anyone? Bueller? Bueller?

The plot thickens. I can log in fine with my wife's phone, so it shouldn't be a T-Mobile issue. I have uninstalled and reinstalled the client. Wife's phone is a OnePlus 5 and it works fine. My phone is the OnePlus 6T, and it simply won't connect.

Can you guys tell me what ports I need open at the very least?

I need to rule out my carrier blocking connections to the server. Can you pm me the IP or domain name so I can do a ping test?

OnePlus 6T shipped with Android 9. My carrier T-Mobile doesn't use a proxy to my knowledge. APN settings for proxy server are blank.

Discord told me to come here SMH...

Hi, I still cannot login to the client. I am able to login to the website/forum/dashboard, but the client simply gives message "can not connect to server". I recently merged after an over 1 year hiatus. Not sure if it's a factor, but it is worth mentioning. I am using the Android client on a OnePlus 6T.