PRO Username: Xavi
Do you have active membership?: Yes
Your knowledge about PRO: Basic Knowledge
What have you done before the problem was there?
What have you already tried to solve the problem?
Description and Message
Hey guys! i´m here to ask you what u think about following incident:
I traded with someone. he wanted to buy for me 1.200 coins. we made a deal that i pay him 1,1mio poke$ for it. few mins later he told me "i have send the coin give me the money"...i gave him the money, reconnected and dont got the coins from him.
i also have screenshots to prove it!
so what i did> wrote a ticket, put the screens in it and the answer i got from support was this:
"Thank you for the report, the player has been dealt with. There most likely won't be any refunds."
i know i shouldnt complain because it was my own faul, but as long it´s allowed to trade coins with someone, support should try to help you. that´s my view. i think it´s not ok to give to someone answer like this. soooo short and to me it looks like "shit happens! your own fault! we dont care about you, we will maybe ban this player but u have to deal with the problem of 1,1mio poke-$ you lost"