Hi Kairey,
Thank you for your reply.
I was under the impression, just like for Skydaemon, that you were a member of staff as you are submitting your opinion with using "we", but I am seeing from the Staff page on the site that your name is not on there. Has it not been added?
In the event that you actually do not have any relation with the staff, I fail to see the point of sharing whether you think I should get refunded or not?
Furthermore, I am guessing in a game developped around trading between players, this kind of issue is bound to happen and the GM team has a well rounded backlog for all trades & chat channels.
Thank you for contributing anyway.