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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Open Trade Zone

Luanasa

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  1. [Invalid Username or Password] Need Help Please !!

    Luanasa posted a topic in Resolved General Support
    Hello eveyone & mostly member of the support, I need help because recently I tried to connect to my account PRO (cause I have some free time and I really want to play :) ). But I have some difficulties to remember my Username & Password. After some research, I finally find my Username, so I did a "Reset Password" in order to get a new password. Next, I tried to connect in game but there was a message who indicate that I have to make a "server merge". When I tried to connect to my account with the PRO Dashbroad, they said to me "Username or Password is invalid". So I did a reset password through the dashbroad and I managed to make the "server merge". After the succesful merge, I tried AGAIN to connect in game but I said "Invalid Username Or Password". Now, I'm completely lost so please if someone can help me. Do we have to wait a while for the reset ? Or Did make multiple reset create a bug in my account ? Thank for your help & Have a Nice day ! Greetings

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