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Cant login to gold


Fabl3d1

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Hi! I recently was playing on my gold account and I was in cinnabar island for the first time and I was just kicked out and can't login. It doesn't say my password is wrong it just fades away when it says logging in and it won't let me. What do I do?

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Hi! I recently was playing on my gold account and I was in cinnabar island for the first time and I was just kicked out and can't login. It doesn't say my password is wrong it just fades away when it says logging in and it won't let me. What do I do?

Hi there. As quoted from a General Support Sticky thread,

6. If after loading up the launcher (and after when you press the "Login" button) the message "Connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down!

 

Let me know if it works for you now. Also please try to check your internet connection!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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