missing items after updates

[Beyowulfe]

is anyone else having weird issues after the new update? i lost 2 Leftovers that was attached to my pokemon after multiple game crashes. it happened in the windows x64 version of PRO. can someone help?

[Fluffles]

is anyone else having weird issues after the new update? i lost 2 Leftovers that was attached to my pokemon after multiple game crashes. it happened in the windows x64 version of PRO. can someone help?

Hi there. First of all, please be sure to check that your Leftovers aren't in your inventory again. If not, then unfortunately there's a possibility you may have been hit by a Rollback. As quoted,

Rollbacks occur whenever the server was unable to successfully save newly gained progress—in which case, the data in the database remains changeless, as that newly gained progress—while temp-held by the server for your log-in session—never registered in the database.

 

Surprisingly enough this can happen with equipping held items too, like in your case. Unfortunately, we are unable to recover your items if you've been hit by a rollback as quoted below.

We cannot case-specifically return any lost items or Pokemon, nor can we reset cooldown times if you're penalized by one due to a rollback; any posts made asking for that only serve to pollute the forums and will be deleted as such. I can not make any promise that any absolute resolution will be made for the entire issue anytime soon, but I can promise that sifting through this thread will make you more informed on rollbacks and how to potentially elude the often-inevitable event.

 

For more information, please check out this thread.