Aley98 Posted July 15, 2018 Share Posted July 15, 2018 I was hardstuck in this game because Alakazam 2 shot my tanks and thats why i made a 2 year break from the game. I came back today but im unable to login. i tried it on the silver and gold server, nothing worked. it always says invalid username or password but that cannot be since im logged in right now on this forum :/ Link to comment Share on other sites More sharing options...
Astraea Posted July 15, 2018 Share Posted July 15, 2018 I was hardstuck in this game because Alakazam 2 shot my tanks and thats why i made a 2 year break from the game. I came back today but im unable to login. i tried it on the silver and gold server, nothing worked. it always says invalid username or password but that cannot be since im logged in right now on this forum :/Hi Aley98, I've done the merge process for you as a courtesy. Can you try to log in now? Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Aley98 Posted July 15, 2018 Author Share Posted July 15, 2018 Hi Aley98, I've done the merge process for you as a courtesy. Can you try to log in now? Kind Regards, Astraea. Thank you for the quick support. Unfortunately, i still cannot login. I can login on the forum but when im at the dashboard (https://pokemonrevolution.net/dashboard/index.php?r=0) or ingame it says invalid username or password once again :( Link to comment Share on other sites More sharing options...
Astraea Posted July 15, 2018 Share Posted July 15, 2018 Thank you for the quick support. Unfortunately, i still cannot login. I can login on the forum but when im at the dashboard (https://pokemonrevolution.net/dashboard/index.php?r=0) or ingame it says invalid username or password once again :(Hi Aley98, Please go ahead and change your password here, ensuring that it is alphanumerical. This bug can sometimes happen after a merge (where you input the correct password but still get the "Invalid Password" prompt); a change of password is known to fix the issue. Sorry about the inconvenience! Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Aley98 Posted July 15, 2018 Author Share Posted July 15, 2018 Hi Aley98, Please go ahead and change your password here, ensuring that it is alphanumerical. This bug can sometimes happen after a merge (where you input the correct password but still get the "Invalid Password" prompt); a change of password is known to fix the issue. Sorry about the inconvenience! Kind Regards, Astraea. thank you. my problem is solved :) Link to comment Share on other sites More sharing options...
Fluffles Posted July 15, 2018 Share Posted July 15, 2018 thank you. my problem is solved :) Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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