Why my account resetted?

[Xoxolim]

I had played this game since 2014/2015 then going hiatus until today, and now when i want to play again, my account was resetted, is there any posibble way to make my game data back? Thanks

[Fluffles]

I had played this game since 2014/2015 then going hiatus until today, and now when i want to play again, my account was resetted, is there any posibble way to make my game data back? Thanks

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

[Xoxolim]

Thank you very much, i got my old data back, but its on silver server now, other friend are on gold server :(

[Fluffles]

Thank you very much, i got my old data back, but its on silver server now, other friend are on gold server :(

Hello there! Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference.

 

Sorry for the inconvenience and I hope you understand!