Emreyyy97 Posted July 18, 2018 Share Posted July 18, 2018 I got my pokemons and stuff but lost my badges and items. https://gyazo.com/f9a62d0559db734698b2eef95a9a8d15 Link to comment Share on other sites More sharing options...
Fluffles Posted July 18, 2018 Share Posted July 18, 2018 I got my pokemons and stuff but lost my badges and items. https://gyazo.com/f9a62d0559db734698b2eef95a9a8d15 Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Emreyyy97 Posted July 19, 2018 Author Share Posted July 19, 2018 Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. Will you notify me when its ready ? Link to comment Share on other sites More sharing options...
Fluffles Posted July 19, 2018 Share Posted July 19, 2018 Will you notify me when its ready ? Yep, I'll let you know. It may take a while though as our Developers are busy and they are the only ones who can do the unmerge. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Fluffles Posted July 23, 2018 Share Posted July 23, 2018 Will you notify me when its ready ? Hi there. You've now been unmerged. Please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Emreyyy97 Posted July 24, 2018 Author Share Posted July 24, 2018 Yo! Thanks its done now :D Thanks for the help! Link to comment Share on other sites More sharing options...
Emreyyy97 Posted July 24, 2018 Author Share Posted July 24, 2018 Hi there. You've now been unmerged. Please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Thanks for the help! Link to comment Share on other sites More sharing options...
Fluffles Posted July 24, 2018 Share Posted July 24, 2018 Thanks for the help! Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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