Roll back on my account.

[Zijah]

Please, a while ago (probably Just after the servers merging) my account got rolled back, or "cleared". I've lost my pokes, my only badge, pokedollars, my character was gone. The funny thing is, if I remember correctly I was alredy playing on Gold Server, so it was alredy merged. it isn't much what I lost but made me stop playing, I've waited some weeks and started again from scratch, but everytime I log in I remember what I lost and it makes me want to stop playing again.

I know that this kind of thing sometimes happens, and it's okay if there's nothing to do anymore but I would like to know if there's a way to check my acc and see my previous progress, and maybe restore it.

 

I really appreciate your attention guys!

[Fluffles]

Please, a while ago (probably Just after the servers merging) my account got rolled back, or "cleared". I've lost my pokes, my only badge, pokedollars, my character was gone. The funny thing is, if I remember correctly I was alredy playing on Gold Server, so it was alredy merged. it isn't much what I lost but made me stop playing, I've waited some weeks and started again from scratch, but everytime I log in I remember what I lost and it makes me want to stop playing again.

I know that this kind of thing sometimes happens, and it's okay if there's nothing to do anymore but I would like to know if there's a way to check my acc and see my previous progress, and maybe restore it.

 

I really appreciate your attention guys!

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!