Unaccessable account post update

[Lemonjuice2]

Hello, I've had 2 accounts with the same username/password on a Yellow and I believe the other one I can't reach now was on Blue. Whenever I login it gets me the save file from the Yellow one (alternative account) on the current Gold server but I cannot reach my other Blue account. Yes I've tried loging on to the Silver server. Is there a solution to this or am is it going to lose all my progress?

[Lemonjuice2]

Bump

[Fluffles]

Hello, I've had 2 accounts with the same username/password on a Yellow and I believe the other one I can't reach now was on Blue. Whenever I login it gets me the save file from the Yellow one (alternative account) on the current Gold server but I cannot reach my other Blue account. Yes I've tried loging on to the Silver server. Is there a solution to this or am is it going to lose all my progress?

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!