Glenngamerxx Posted July 23, 2018 Share Posted July 23, 2018 Hello, I merged my acount from blue to silver and i don't have any pokemon and im stuck in pewter city Can this be fixed?? Sorry for the second screen Link to comment Share on other sites More sharing options...
Fluffles Posted July 23, 2018 Share Posted July 23, 2018 Hello, I merged my acount from blue to silver and i don't have any pokemon and im stuck in pewter city Can this be fixed?? Sorry for the second screen[ATTACH=full]30419[/ATTACH] Hi there. Unfortunately, you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have 80 coins on it. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glenngamerxx Posted July 23, 2018 Author Share Posted July 23, 2018 if i can play again on the silver server. i would be very happy :D Link to comment Share on other sites More sharing options...
Fluffles Posted July 23, 2018 Share Posted July 23, 2018 if i can play again on the silver server. i would be very happy :D I've put in a request to have your account reset. I'll let you know once it's been done. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Fluffles Posted July 23, 2018 Share Posted July 23, 2018 if i can play again on the silver server. i would be very happy :D 80 coins have been added to your Silver account and your account has been reset. You should be able to play normally now. Can you check that for me? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glenngamerxx Posted July 26, 2018 Author Share Posted July 26, 2018 yes it works thank you :D Link to comment Share on other sites More sharing options...
Fluffles Posted July 26, 2018 Share Posted July 26, 2018 yes it works thank you :D Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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