I can't login sever gold please help me :( [SOLVED]

[Vietnamtienlen]

[Fluffles]

[ATTACH=full]30474[/ATTACH]

Hi there. As quoted from the General Support Sticky,

If you are able to see a "Logging in" prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary "ghost" queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

Please let me know if you still continue to encounter this issue.

[Vietnamtienlen]

I tried restarting client 3-5 and it so

[Fluffles]

I tried restarting client 3-5 and it so

Hi there. Could you try to reinstall the client? Also, please check your internet connection as that is a big factor in this issue.

[Vietnamtienlen]

i try to reinstall the client an it so :( my wifi is good

[Fluffles]

i try to reinstall the client an it so :( my wifi is good

Hi there. Could you check with the following questions?

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

[Vietnamtienlen]

but i can login sever sliver :(

[Fluffles]

but i can login sever sliver :(

I've sent you to your last visited PC. Can you check if you can log onto the server now?

[Vietnamtienlen]

tôi still can't login sever gold

[Vietnamtienlen]

nó vẫn đăng nhập và lặp lại