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PC game crashes when I go to use items

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Sometimes it spins for a minute before resuming play. Often times it just spins forever until I force quit the game.

This doesn't happen on my phone. Very frustrating.

 

Thank you in advance for help.

Sometimes it spins for a minute before resuming play. Often times it just spins forever until I force quit the game.

This doesn't happen on my phone. Very frustrating.

 

Thank you in advance for help.

Hi there. If your game freezes when opening up the bag, try to not click anything, as the client should be fine in a matter of seconds. As quoted from the General Support Sticky,

Bag Glitch and Crash

This glitch is caused when there was a change in your bag items from the last time to the first time you open that during a battle. When you click the bag during the battle the client will have a small crash (most of the times gets solved just by waiting a few moments) as it is updating the bag information.

The longer the time between each opening of the bag the longer the crash will be, players usually experience it when running from a lot of common battles whilst hunting for a rare pokemon.

To prevent this issue open the bag every 5-10 minutes in battle, as it will maintain your bag updated.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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