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friend cant login on acc [SOLVED]


Macburdy

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PRO Username: Gandalf666

 

Have you looked at the FAQ to solve your issue?: Yes

 

On which server issue happened: Yellow / Gold

 

What have you done before the problem was there?

he played this game ca. one year ago

 

What have you already tried to solve the problem?

A lot of reshearch on the forum, and in my few Email adresses

 

PRO Dashboard: The requested Username and Email does not exist.

 

 

Description and Message

he played this game a lot one year ago and would like to restart but he have one problem, he can't find what Email Adress he used. i hope anyone can help him,

Edited by MacBurdy
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PRO Username: Gandalf666

 

Have you looked at the FAQ to solve your issue?: Yes

 

On which server issue happened: Yellow / Gold

 

What have you done before the problem was there?

he played this game ca. one year ago

 

What have you already tried to solve the problem?

A lot of reshearch on the forum, and in my few Email adresses

 

PRO Dashboard: The requested Username and Email does not exist.

 

 

Description and Message

he played this game a lot one year ago and would like to restart but he have one problem, he can't find what Email Adress he used. i hope anyone can help him,

Hi there. Please let your friend know that I'll be happy to address his concern if he makes a post in General Complaint Area stating that he can't determine his email address. I can't disclose anything regarding your friend's account to you as you aren't him directly so please tell him to make an alternate temporary account in order to talk to me as we don't handle concerns in private.

 

Thank you and have a great day.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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I will tell him

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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