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"Invalid username or password" after merge and password reset

Tonsofpax
in Resolved General Support

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I merged my old account over to the Silver server, and also reset my password. I get the error "Invalid username or password". I was told on the discord to reset my password again, which didn't work. I tried over 10 times and it still didn't work. A friend of mine who also just merged his account did the same thing, but he was able to log in after a password reset. Can a staff member please help me out?

I merged my old account over to the Silver server, and also reset my password. I get the error "Invalid username or password". I was told on the discord to reset my password again, which didn't work. I tried over 10 times and it still didn't work. A friend of mine who also just merged his account did the same thing, but he was able to log in after a password reset. Can a staff member please help me out?

Hello there, are you able to log on the Gold server?

Time is like a sword, if you don't cut it, it will cut you.

.الوقت كالسيف, إن لم تقطعه قطعك

- Al-Shafi‘i

  • Author
Hello there, are you able to log on the Gold server?

Yeah, I can log onto Gold, but that's a new account. Not sure why I can log into Gold but not Silver

Try to log on Silver with the same password you use on Gold.

Time is like a sword, if you don't cut it, it will cut you.

.الوقت كالسيف, إن لم تقطعه قطعك

- Al-Shafi‘i

  • Author

Now it wont let me log onto either server. This wasn't an issue earlier, and I know I have the correct password so that isn't the issue
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