Badboy0777 Posted July 31, 2018 Share Posted July 31, 2018 Hey pro team my game crashes when I'm in a long battle plzz help Link to comment Share on other sites More sharing options...
Fluffles Posted July 31, 2018 Share Posted July 31, 2018 Hey pro team my game crashes when I'm in a long battle plzz help Hi there. Can you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Badboy0777 Posted July 31, 2018 Author Share Posted July 31, 2018 Hi there. Can you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager But I'm in a Android device please tell a Solution for Android device Link to comment Share on other sites More sharing options...
Fluffles Posted July 31, 2018 Share Posted July 31, 2018 But I'm in a Android device please tell a Solution for Android device Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Badboy0777 Posted July 31, 2018 Author Share Posted July 31, 2018 Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. Link to comment Share on other sites More sharing options...
Badboy0777 Posted July 31, 2018 Author Share Posted July 31, 2018 Hey pro team it worked . And thanks for your help and support Link to comment Share on other sites More sharing options...
Fluffles Posted July 31, 2018 Share Posted July 31, 2018 Hey pro team it worked . And thanks for your help and support Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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