Jesusmiguel Posted August 1, 2018 Share Posted August 1, 2018 Good I come with a problem with my account apparently I am bugged in the house of Professor Oak, I already chose the pokemon and left the game for a few weeks +, Now when I return I find that I do not have pokemon and I can not leave the teacher's house Oak. I will leave tests to see if they can help me. THANK YOU Link to comment https://pokemonrevolution.net/forum/topic/102206-problem-with-my-account/ Share on other sites More sharing options...
Menrva Posted August 1, 2018 Share Posted August 1, 2018 jesusmiguel said: Good I come with a problem with my account apparently I am bugged in the house of Professor Oak, I already chose the pokemon and left the game for a few weeks +, Now when I return I find that I do not have pokemon and I can not leave the teacher's house Oak. I will leave tests to see if they can help me. THANK YOU Hello jesusmiguel, I'm extremely sorry for this inconvenience. Some accounts that had 5 hours or less and were inactive for an extended period of time were wiped. In order to keep your player's name, your account will need to be reset. Please let me know if you agree to this or not. Again, I'm really sorry for this inconvenience. I hope you have a great day. Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment https://pokemonrevolution.net/forum/topic/102206-problem-with-my-account/#findComment-575111 Share on other sites More sharing options...
Jesusmiguel Posted August 1, 2018 Author Share Posted August 1, 2018 Menrva said: Hello jesusmiguel, I'm extremely sorry for this inconvenience. Some accounts that had 5 hours or less and were inactive for an extended period of time were wiped. In order to keep your player's name, your account will need to be reset. Please let me know if you agree to this or not. Again, I'm really sorry for this inconvenience. I hope you have a great day. Yes, please and thank you very much for the help Link to comment https://pokemonrevolution.net/forum/topic/102206-problem-with-my-account/#findComment-575142 Share on other sites More sharing options...
Menrva Posted August 1, 2018 Share Posted August 1, 2018 (edited) jesusmiguel said: Yes, please and thank you very much for the help Hello jesusmiguel, No problem at all. I'm glad to help. Another staff member is taking care of your account. Let me know if you have any further questions or issues. Have a great day Edited August 1, 2018 by Menrva Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment https://pokemonrevolution.net/forum/topic/102206-problem-with-my-account/#findComment-575144 Share on other sites More sharing options...
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