Theperson102 Posted August 2, 2018 Share Posted August 2, 2018 I used to play on red server before and when I went to merge my accounts I selected red server as my main account but I still lost my badges when I started to play. Is there anything that can be done about this? Link to comment Share on other sites More sharing options...
Fluffles Posted August 2, 2018 Share Posted August 2, 2018 I used to play on red server before and when I went to merge my accounts I selected red server as my main account but I still lost my badges when I started to play. Is there anything that can be done about this? Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Theperson102 Posted August 2, 2018 Author Share Posted August 2, 2018 Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. Oh okay I thought I was red server. Thank you! Link to comment Share on other sites More sharing options...
Fluffles Posted August 2, 2018 Share Posted August 2, 2018 Oh okay I thought I was red server. Thank you! No problem, please be careful next time. I've put in the request, but it may take several days. Sorry for the inconvenience! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Fluffles Posted August 9, 2018 Share Posted August 9, 2018 I used to play on red server before and when I went to merge my accounts I selected red server as my main account but I still lost my badges when I started to play. Is there anything that can be done about this? Hi there. You account has now been unmereged. Please choose the Blue server as your main server because we will not be unmerging your account for you again if you fail to do so. Let me know once you've regained access to your account encounter further issues. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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