My pokemon disappeared.

[Maros1010]

After having beaten the "Superboss" as one of his rewards allowed me to capture manaphi, I did not capture it instantly because I did not have sync at that moment, so I went to the Pokemon center and I captured it. I remember that I captured it at 04:00 a.m. (Peruvian time) then I closed it and until a few minutes ago I entered my account, I was surprised that I was not, I only had the beldum that I chose as recompense and manaphi was not , neither the my box nor the my list, please I need help to recover my prize, I hope some possible solution. Thank you

[Fluffles]

After having beaten the "Superboss" as one of his rewards allowed me to capture manaphi, I did not capture it instantly because I did not have sync at that moment, so I went to the Pokemon center and I captured it. I remember that I captured it at 04:00 a.m. (Peruvian time) then I closed it and until a few minutes ago I entered my account, I was surprised that I was not, I only had the beldum that I chose as recompense and manaphi was not , neither the my box nor the my list, please I need help to recover my prize, I hope some possible solution. Thank you[ATTACH=full]33194[/ATTACH][ATTACH=full]33195[/ATTACH]

Hi there. Upon checking your data, it seems as if you've never had a Phione. Did the server happen to crash or did you disconnect after you caught the Phione?

 

Looking forward to your response.