Minh18042005 Posted August 9, 2018 Share Posted August 9, 2018 My pokemon disappear. Link to comment Share on other sites More sharing options...
Menrva Posted August 10, 2018 Share Posted August 10, 2018 My pokemon disappear. Hello minh18042005, I'm very sorry about this frustrating issue. Can you provide screenshots, ID numbers, or any details about the Pokemon that have disappeared? If you do have screenshots or an ID, you can post to the Restore Pokemon Megathread here. Please let me know if you have this information or not. Have a great day. Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
Minh18042005 Posted August 10, 2018 Author Share Posted August 10, 2018 Hello minh18042005, I'm very sorry about this frustrating issue. Can you provide screenshots, ID numbers, or any details about the Pokemon that have disappeared? If you do have screenshots or an ID, you can post to the Restore Pokemon Megathread here. Please let me know if you have this information or not. Have a great day. I don't have any information about my disappear. It a lv 75 rattata. Link to comment Share on other sites More sharing options...
Menrva Posted August 10, 2018 Share Posted August 10, 2018 (edited) I don't have any information about my disappear. It a lv 75 rattata. Hello minh18042005, Great news! The rattata can be recovered. The information you provided was adequate. You will need to be offline when it is restored to your account. Also, before this can be recovered, you will need to change your password. Please be mindful of rules concerning account sharing: Account sharing isn't recommended but allowed none the less. Any infraction done on your account is the responsibility of the account owner and punishments will be issued to the account no matter who was under control at the time. Let me know once you have changed your password. I hope this fixes your issue. Have a great day. Edited August 10, 2018 by Menrva Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
Minh18042005 Posted August 12, 2018 Author Share Posted August 12, 2018 Hello minh18042005, Great news! The rattata can be recovered. The information you provided was adequate. You will need to be offline when it is restored to your account. Also, before this can be recovered, you will need to change your password. Please be mindful of rules concerning account sharing: Let me know once you have changed your password. I hope this fixes your issue. Have a great day. I have changed my password Link to comment Share on other sites More sharing options...
Menrva Posted August 12, 2018 Share Posted August 12, 2018 I have changed my password Alright, you will need to be offline in order for the rattata to be recovered. If you're currently online in game, you can log off and we'll take care of it for you. Please let me know if you decide to log off now. Also, let me know which rattata you would like recovered. Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
Minh18042005 Posted August 12, 2018 Author Share Posted August 12, 2018 Alright, you will need to be offline in order for the rattata to be recovered. If you're currently online in game, you can log off and we'll take care of it for you. Please let me know if you decide to log off now. Also, let me know which rattata you would like recovered. I'm not going to log off Link to comment Share on other sites More sharing options...
Menrva Posted August 13, 2018 Share Posted August 13, 2018 I'm not going to log off Hi minh18042005, Do you still need assistance with restoring any Pokemon? Please let me know so that I can help you. I hope you have a great day. Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
Minh18042005 Posted August 18, 2018 Author Share Posted August 18, 2018 Hi minh18042005, Do you still need assistance with restoring any Pokemon? Please let me know so that I can help you. I hope you have a great day. No thank you Link to comment Share on other sites More sharing options...
Jamirakway Posted August 18, 2018 Share Posted August 18, 2018 someone give back his lvl 75 ratata ! ^_^ Link to comment Share on other sites More sharing options...
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