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trouble logging in

Yumeria21
in Resolved General Support

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well when I hit log in it say that its logging me in but it doesn't idk what's happening and would like it fix plz

well when I hit log in it say that its logging me in but it doesn't idk what's happening and would like it fix plz

Hi there. You may be in a ghost queue. Please be patient as you wait to be placed in the game. As quoted,

If you are able to see a "Logging in" prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary "ghost" queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

Please let me know if you encounter any further issues.

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Share your questions on the forums, as they can then be of use to others.

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