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Resolution bugged on Phone [SOLVED]

Shake295
in Resolved General Support

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Hi, I've been trying to solve this problem for a few days.

I tried re-installing the application 3 times but that did not work.

I can not delete the game files either, since I do not see any folder (Game on phone)

And I can not change the resolution from the game either.

What else could I do? Thanks in advanceScreenshot_20180820-005857.thumb.png.a4ef603584bd638c53981d33849b5ef7.png

Hi, I've been trying to solve this problem for a few days.

I tried re-installing the application 3 times but that did not work.

I can not delete the game files either, since I do not see any folder (Game on phone)

And I can not change the resolution from the game either.

What else could I do? Thanks in advance

Hi there. Sorry for the inconvenience. As stated can you try to delete all your PRO files and reinstall the client here? You can do this by deleting your application along with its app history and getting rid of the files you've added to the game when you installed it. Afterwards, restart your phone and reinstall the game from the download link above.

 

Please let me know if this has worked for you.

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

    •
    • Like 1
    • Author
    Hi there. Sorry for the inconvenience. As stated can you try to delete all your PRO files and reinstall the client here? You can do this by deleting your application along with its app history and getting rid of the files you've added to the game when you installed it. Afterwards, restart your phone and reinstall the game from the download link above.

     

    Please let me know if this has worked for you.

     

    I rly apreciate u help bro, it works thanks!!

    I rly apreciate u help bro, it works thanks!!

    Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

     

    Good luck and have a great day!

    Fluffles_Sig_Toge_Lurk_2.png

    ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

     

    Please do not contact staff members for private support.

    Share your questions on the forums, as they can then be of use to others.

    Unsolicited messages will be sent to the Black Forest, never to be seen again.

    •
    • Like 1
    Guest
    This topic is now closed to further replies.
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