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cannot connect server on PC

Featured Replies

dear,

 

i've playing this game on my phone for 8hour...

i want to play on my pc too...

after install on my pc it keep not logging in..

it says can not connect the server...

i've check the requirement and server its fine and it should be no problem...

please help.

1534831928074.png.d93569ac9a830542c24718f7af891f58.png

dear,

 

i've playing this game on my phone for 8hour...

i want to play on my pc too...

after install on my pc it keep not logging in..

it says can not connect the server...

i've check the requirement and server its fine and it should be no problem...

please help.

[ATTACH=full]36349[/ATTACH]

Hi there. Can you try to completely close your client and try to connect to the server again? If this doesn't work, please try to delete all your PRO Files and reinstall the game.

 

Please let me know if this works for you.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author
Hi there. Can you try to completely close your client and try to connect to the server again? If this doesn't work, please try to delete all your PRO Files and reinstall the game.

 

Please let me know if this works for you.

it still cannot connect the server...

i'll try to download again and install again

  • Author

still the same...

still the same...

Hi there. Can you please try the following?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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