hi !

I have a problem to connect my account "karlok59". When i try to connect to the silver server, i have a message "invalid username or password". However i can to connect to the gold server. why ?

 

Yours sincerely

hi !

I have a problem to connect my account "karlok59". When i try to connect to the silver server, i have a message "invalid username or password". However i can to connect to the gold server. why ?

 

Yours sincerely

Hi there and foremost, sorry for your inconvenience. This is a common issue after the merge into Silver server.

You can find the common merge errors solutions here: Common Merge Errors FAQ. Quote for visibility:

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

 

Please have a check and tell me how it goes; furthermore, I will ask for your forum unsuspension as you've gotten unbanned a while ago but seems to have been forgotten here.

I wish you to have a nice day in the meantime!

it's ok. Thank you very much !

it's ok. Thank you very much !

Glad to hear! Since your issue has been resolved, I will lock this thread; I've also moved it to General Support area, where it belongs. :)

 

I wish you to have a great week,

 

- Locked -