Trainerjazz Posted September 1, 2018 Share Posted September 1, 2018 Hey there I am an officer in Silver Server guild TeamPremium the thing is that one of members recently had a name change from Gitagoswami to WindgodRishav but somehow when he logged in his name was missing from the guild's roster instead of the new one old one was there (at that time it showed that he was offline but he wasn't) so i thought of kicking the old one and re-invite him but when i tried re-inviting him it said he was already in a guild i checked our memberlist with Reborn and he was still there and he has the logo over his head too but somehow his name is missing from roster in game.........idk whats going on and we did tried closing the client and relogging but nothing worked so pls try to fix this issue. Waiting for your reply Link to comment Share on other sites More sharing options...
Fluffles Posted September 1, 2018 Share Posted September 1, 2018 Hey there I am an officer in Silver Server guild TeamPremium the thing is that one of members recently had a name change from Gitagoswami to WindgodRishav but somehow when he logged in his name was missing from the guild's roster instead of the new one old one was there (at that time it showed that he was offline but he wasn't) so i thought of kicking the old one and re-invite him but when i tried re-inviting him it said he was already in a guild i checked our memberlist with Reborn and he was still there and he has the logo over his head too but somehow his name is missing from roster in game.........idk whats going on and we did tried closing the client and relogging but nothing worked so pls try to fix this issue. Waiting for your reply Hello there! That issue is simply a visual glitch and will be fixed after the next time sever is down, restarted or crashes. Please be patient for when this happens. Your member should still be able to play as he normally would and have access to the commands he should have. Hope this helps and have a great day! Let me know if you have any further questions. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Trainerjazz Posted September 2, 2018 Author Share Posted September 2, 2018 Thanks :smile: Link to comment Share on other sites More sharing options...
Fluffles Posted September 2, 2018 Share Posted September 2, 2018 Thanks :smile: Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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