Help me Please

[Thanatosxix]

I just logged in and saw that I was banned, so I got to my dashboard and I can't find out why I was banned. Can someone help me find out why? Thanks.

[Thanatosxix]

I understand this might not be the right place to post this but I dont know where to.

[Fluffles]

I understand this might not be the right place to post this but I dont know where to.

Hi there. You don't seem to be banned. Are you still having trouble connecting to the servers? If so, please do let me know so I can help you further.

 

Looking forward to your response.

[Thanatosxix]

Hi Fluffles,

Thank you for responding to my post. Is it possible that this happens when you need to updaye the client? If so I feel like a fool .

[Fluffles]

Hi Fluffles,

Thank you for responding to my post. Is it possible that this happens when you need to updaye the client? If so I feel like a fool .

Hi there. First of all, can you check with the following questions?

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this postYou could also use a VPN although you should check you're allowed first.